Verify your email address

When you sign up with an email and password, Murudo emails you a 6-digit code. Type it on the Verify your email screen to carry on to your profile. Each code works for 15 minutes. If you signed up with Google or with a username, you skip this step.

Enter the code

1. Open the email from Murudo Accounts. The subject starts with the code, for example "123456 is your Murudo verification code".
2. Go back to Murudo. The screen says Enter the latest 6-digit code for and shows your email. Type the six digits.
3. Tap Verify.

You can leave Murudo to look for the email. The screen is still there when you come back, and it stays until the address is verified.

Get a new code

Tap Resend code next to Didn't get the code? After you resend, the link counts down from Resend in 60s before you can use it again. Only the newest code works, so use the latest email.

If the code is refused

• Invalid or expired code: check the digits, or resend and use the new code.
• Too many invalid attempts. Try again later.: after five wrong codes, Murudo stops accepting codes for that email for 15 minutes. A new code does not shorten the wait.

If the email address is wrong

Tap Change email next to Wrong email?, type the right address and tap Send code. See Change or add an email address.

If no email arrives at all, see The email code is not arriving.

On Murudo Web

The steps are the same. The screen is titled Check your email, the field is Verification Code and the button is Verify Email, with Resend code and Change email below it.

Verify later from Settings

If you got into Murudo with a selfie check instead of a code, your email still shows as Not verified. To verify it:

1. Open the Profile tab and tap Settings, then Account and security.
2. Tap Verify email.
3. Tap Send code, type the code from the email under Code and tap Verify email.

On Murudo Web the same row is under Settings, Account.