Safety and reporting
Staying safe, spotting scams, blocking, and reporting someone to our team.
- Staying safe when you dateThe habits that keep you safe on Murudo, from the first message to the first meeting, and what to do if something feels wrong.
- First date checklistA short list to run through before, during and after a first date with someone you met on Murudo.
- Spot a romance scamThe warning signs that someone on a dating app wants your money and not a relationship, and what to do when you see them.
- Someone asked me for moneyWhat to do when a match asks for money, airtime, data or a loan, and what to do if you have already sent it.
- Block someoneHow to block a member in the app or on Murudo Web, what a block does, and why it cannot be undone in the app.
- Report someoneHow to report a member to Murudo's team from their profile, from For You or Daily, or from the Safety Center, and what to include.
- Report something that happened on a dateWhat to do if someone you met through Murudo frightened or harmed you in person, and how to tell our team about it.
- Report someone after an unmatch or blockYou can still report a member after the match has ended. Use Report a Safety Concern and describe who they are.
- Someone is using my photos or pretending to be meHow to tell Murudo about a profile that uses your photos or your name, whether or not you can see the profile yourself.
- Report someone who may be under 18Murudo is for adults aged 18 and over. How to report a profile that seems to belong to someone younger.
- Someone shared or threatened to share my private picturesWhat to do if someone threatens to share intimate pictures of you, or already has. Do not pay, keep the evidence, report and block.
- Harassment and unwanted messagesWhat to do when someone on Murudo will not stop messaging, insults you or threatens you. Report them, then block them.
- I am worried about another member's safetyWhat to do if someone on Murudo says they may harm themselves, or seems to be in danger from another person.
- What is in the Safety CenterWhere to find the Safety Center in the app and on Murudo Web, and what each part of it does.
- What happens after you report someoneWho reads your report, what the reported person is told, what our team can do about it, and what you will hear back.
- Consent and respectWhat consent means on Murudo and on a date, in plain words, and what to do when someone does not respect a no.
- I blocked someone by mistakeA block cannot be undone in the app or on Murudo Web. What the block has already done, and how to ask support whether it can be removed.
- Someone I blocked or reported is back with a new profileA block covers one account. If the same person returns on a new profile, report that profile, say it is the same person, then block it.
- What the Verified badge tells you about someoneThe Verified badge means a member's selfie matched their profile photos when it was checked. It does not confirm their name, age, job or intentions.
Still need help?
In the app, open Profile, then Inbox, then Contact Murudo. Or email support@foretellhq.com from the address on your account.
If you are in danger, contact your local emergency services first.