Matches and chat
Matching, messaging, photos in chat, unmatching and messages from Murudo.
- How matching worksA match is made when two people both show interest. The three ways to match on Murudo, and where your matches are kept.
- Send your first messageOpen your match in the Matches tab, write in the message box and tap send. Break the ice suggestions can help you start.
- Send a photo in a chatTap the picture icon beside the message box, choose a photo, check it and tap Send image. Photos only, no videos.
- Send stickers in a chatTap the smiley face beside the message box, choose a pack and tap a sticker to send it. You can also make stickers from your own pictures.
- Reply to, react to or delete a messagePress and hold a message to open Message options, then react, reply or delete it. Deleting hides the message for you only.
- What Sent, Delivered and Read mean in a chatThe small mark beside each message you send shows whether it is sending, sent, delivered, read or not sent. Read receipts cannot be switched off.
- Can I send voice notes or make calls?No. Murudo chats carry text, photos and stickers. There are no voice notes, voice calls or video calls, and videos cannot be sent.
- Unmatch someoneOpen the person's profile from the chat, tap Unmatch and confirm. The match and the whole chat are removed for both of you and cannot be brought back.
- Why did my match or chat disappear?A match and its chat disappear when one of you unmatches or blocks the other, or when the other account is deleted or removed. Murudo does not say which.
- My messages are not sendingCheck your connection first. A message with a red mark was not sent, so tap the mark to try again. Messages written offline go when you are back online.
- Daily requests in MatchesThe Daily tab in Matches lists people who reached out to you from Daily. Tap a request, then Interested to match or Not interested to remove it.
- When to share your number or move to another appPhone numbers are not allowed on profiles, but you can share one in a chat after you match. Keep early conversations in Murudo.
- The Inbox: messages from MurudoThe Inbox on your Profile tab holds messages from Murudo, such as updates, offers, payment receipts and replies from support. It is also where you write to support.
- "Matches didn't load" and saved matchesThese messages mean Murudo could not reach its server. Your account and matches have not been deleted. Check your connection and try again.
Still need help?
In the app, open Profile, then Inbox, then Contact Murudo. Or email support@foretellhq.com from the address on your account.
If you are in danger, contact your local emergency services first.