Stop or change emails from Murudo

You can stop two kinds of Murudo email, using the unsubscribe link inside the email itself. There is no email setting in the app or on Murudo Web. Emails about your account, safety and payments always come.

Emails you can stop

Match emails. When you get a new match and Murudo cannot reach you with a notification, it sends an email with the subject You have a new match on Murudo. To stop these, open one and tap Unsubscribe from match emails. Turning notifications on also stops them, because the email is only sent when no phone or browser has notifications on for your account.

Murudo Updates emails. These come from Murudo Updates. They include reminders to finish your profile or add photos, a warning before an unfinished account that has not been used for a long time is removed, and news from Murudo. Each one ends with a line that begins "This is an optional Murudo Updates email". Tap Unsubscribe from Murudo Updates in that line.

After you tap either link, a page opens that says You are unsubscribed. You do not need to log in. Stopping one kind does not stop the other.

Emails that always come

• Verification codes and password reset codes.
• Notices about your account: a welcome email, your email being verified, a photo being removed, a suspension or a ban.
• Safety: the result of a report you made.
• Payments: a pass that is about to end, or Premium added to your account.
• Emails from support, and the result of feedback you sent.

These come from Murudo Accounts. They carry things you need to know, so they cannot be switched off while you have an account.

Change where emails go

Emails go to the address on your account. To see it, open Profile, Settings, Account and security and look at Email address. You can only change it while it is still not verified. See Change or add an email address.

A username account with no email address gets no emails at all.

If you unsubscribed by mistake

There is no switch in the app to turn these emails back on. If you want them again, contact support and say which kind you want: match emails or Murudo Updates.