Rules and enforcement
The community rules in plain words, removed photos, suspensions, bans and appeals.
- The Murudo rules in plain wordsWhat is and is not allowed on Murudo, what happens when a rule is broken, and how to report someone who breaks one.
- My account was suspended or bannedWhat the Account Suspended and Account Banned screens mean, what you can still do, and how to ask for the decision to be reviewed.
- Appeal a suspension or banHow to send an appeal from the Account Suspended or Account Banned screen, what to write, and how to see the answer.
- Why was my photo removed?The reasons a profile photo is removed, what the notice means for your profile, and how to put a clear photo in its place.
- Why can I not put my phone number on my profile?Phone numbers are not allowed in your name, bio, prompts or other profile text. Share contact details in chat after you match.
- Other people's photos, memes and AI picturesYour profile photos must be real photos of you. What is not allowed, what happens if you upload it, and what to do about a fake profile.
- Reporting someone unfairlyReports are for real problems. How reports are checked, why one report alone does not remove anyone, and what to do if you were reported unfairly.
- Can I have more than one account?Murudo is one account per person. Why, what to do if you are locked out or want a fresh start, and how to use one account on two devices.
- Selling, promoting or asking for moneyMurudo is for dating, not for selling, advertising or asking other members for money. What the rules say and what to do if someone asks you.
- You must be 18 or olderMurudo is only for adults aged 18 and over. How age is checked at sign-up, what to do about a wrong birthday, and how to report someone under 18.
- Bots and automation toolsMurudo is for real people using it by hand. Why bots, auto-likers and mass messages are not allowed, and what to do if you meet one.
Still need help?
In the app, open Profile, then Inbox, then Contact Murudo. Or email support@foretellhq.com from the address on your account.
If you are in danger, contact your local emergency services first.