What Murudo knows about you

The information Murudo collects, what it is used for, who it is shared with, and the choices you have, in plain words.

Murudo keeps what you give it to run your account and your profile, plus a record of what you do in the app, such as likes, matches and messages. We do not sell your personal data. This page sums up the Privacy Policy, which is the official version.

What Murudo collects

About your account

your email address, if you signed up with one
your date of birth
a phone number, if you chose to give one
your Google sign-in details, if you log in with Google
device identifiers, used to keep your sessions secure

Your profile

your photos, prompts, bio and interests
a face match record made from your photos (numbers, not a picture), used to check that your photos show you and to spot fake or copied profiles
your answers and your match preferences
what you send in for verification, such as your selfie, and the face match record made from it

What you do on Murudo

your likes and matches
your messages
reports you make and people you block

From your device, with your permission where it is needed

your approximate location, to suggest people near you and to show your city on your profile
a notification token, so we can send you notifications
the make and model of your phone, so we can check that notifications reach every kind of phone
diagnostics and crash reports, so we can keep the app secure and working

About payments

your plan and when it ends
transaction or receipt references
if you paid with EcoCash, the number you paid from, so the app can offer it again next time

Murudo does not store your full card details. Payments are processed by the payment partner or by Google Play.

What it is used for

to run matching, messaging, verification, Premium and boosts
to choose who to show you
to send you essential notifications
to investigate abuse, fraud, scams and safety incidents
to keep accounts secure and to meet legal duties
to study anonymous totals that identify no one. See How Murudo uses anonymous totals for research

Who it is shared with

Other members, through the profile and the messages you choose to share. See Who can see my profile?
Service providers that host data, store photos, send email or notifications, process payments or help us watch the app's stability.
Law enforcement, when the law requires it. See Requests from the police or courts.

How long it is kept

The Privacy Policy gives no fixed period, except that a record of a photo removed as fake may be kept for up to 12 months. It says data is kept for as long as needed to run the service, enforce safety measures, resolve disputes and meet legal duties. When you delete your account, your core personal data is removed and limited records may be kept. See What happens to my data when I delete my account.

Your choices

Change your profile at any time in Edit Profile.
Hide your last active time or location.
Pause your account to stop appearing to new people.
Delete your account.
Ask for a correction or a copy of your data.

For any other privacy question, email support@foretellhq.com from the email address on your account.