Pay for an event ticket

Event tickets are paid through Paynow, with EcoCash or by card or bank. This is the same in the app from Google Play, the app downloaded from murudo.co and Murudo Web: event tickets are not paid through Google Play. Each event has its own price, shown on the event before you pay.

Pay with EcoCash in the Android app

1. Open the event on the Meets tab and tap Pay followed by the price. Event checkout opens.
2. Under Payment method, tap EcoCash.
3. Type your EcoCash number under Phone number and tap Send USSD prompt.
4. When the screen says Check your phone, approve the prompt on your phone with your EcoCash PIN. Type your PIN only into the EcoCash prompt, never into Murudo or a chat.
5. Wait for You're going, then tap Open QR ticket.

Pay by card or bank

1. On Event checkout, tap Other. It says Card / Bank underneath.
2. Tap Continue. A secure Paynow page opens.
3. Finish the payment there and come back to Murudo. The screen shows Complete payment while it waits. If the Paynow page closed too early, tap Resume secure checkout.

While you pay

• When you start a payment, Murudo holds your place for about 15 minutes. The event shows Payment pending and its button changes to Continue payment.
• If the payment is not finished in that time the hold ends and the place can go to someone else. You can start again if places are left.
• Checking your payment means Paynow has not yet told Murudo the result. You can close the screen and Murudo keeps checking. Do not start a second payment while you see it.

If the payment does not go through

• Ready to try again means it is safe to start a new payment. Tap Try again.
• Event details changed means the event or its price changed before your payment started. Tap Back to event and check the details.
• EcoCash needs an Econet number, and the prompt only lasts about a minute. For more help, see My payment is not going through.

On Murudo Web

Tap Pay followed by the price on the event. A Book event window opens. Choose a payment method (EcoCash is marked Recommended), follow the steps, and wait for the message that your payment is confirmed and your spot is reserved.