Log in with a passkey on Murudo Web

A passkey lets you log in to Murudo Web with your fingerprint, face or screen lock instead of typing a password. Your phone or browser keeps it for you. Passkeys work on Murudo Web only. The Android app does not use them; it has its own app lock.

Save a passkey

Log in to Murudo Web first, in a browser such as Safari or Chrome.

1. Open the Profile tab and tap Passkeys. On a computer, open My account at the bottom left and tap Passkeys.
2. Murudo opens Settings, Account. At Passkeys, tap Save passkey.
3. Confirm with your fingerprint, face or screen lock when your phone or browser asks.

You see Passkey saved. The row now reads Passkey saved for this account., and under it Saved on with the date, and a Remove button.

Murudo may also offer this after you log in, with Set up your passkey now. Tap Set up passkey, or Skip for now. If you skip, that browser does not ask again. You can still save one in Settings at any time.

Log in with your passkey

1. Open https://murudo.co/app/. If you see the welcome screen, tap Sign in.
2. Tap Continue with passkey.
3. Choose your Murudo passkey if you are asked, then confirm with your fingerprint, face or screen lock.

You do not type an email, a username or a password. Your other ways of logging in still work.

Continue with passkey is shown in every browser that can use passkeys, even if you never saved one. It only works on a device that holds your passkey.

If it does not work

• There is no Continue with passkey button, or Settings says Passkeys are not available in this browser. Open murudo.co/app in Safari or Chrome itself, not inside another app.
• That passkey is no longer saved on Murudo. The passkey on your device was removed from your account, for example when your password was reset. Log in another way, then save a new passkey in Settings.
• Passkey log-in did not finish. You closed the prompt, or this device has no Murudo passkey. Try again, or log in with Google, your email or your username.

Remove a passkey

1. Log in to Murudo Web and open Settings, then Account.
2. At Passkeys, next to Saved on and the date, tap Remove.
3. On Remove this passkey?, tap Confirm. You see Passkey removed.

The passkey stops logging in to Murudo at once. Your other ways of logging in stay the same, and Save passkey is shown again.

• Your phone or browser may still list the old Murudo passkey with its saved passwords. It no longer works. You can delete it there.
• Murudo keeps one passkey for an account. To use a different one, remove the saved one first, then save a new one.

Passkeys and your password

• Changing your password, when you know the current one, keeps your passkey. On Murudo Web, the Change Password screen shows a box, Also remove the passkey saved on this account, when you have one. Tick it if someone else may have saved that passkey. The Android app has no such box, so remove the passkey on Murudo Web.
• Resetting your password with a code from your email removes your passkey, and so does recovering a username account with a selfie. Both also log out every other phone and browser. On Murudo Web you are told the passkey was removed, and you may be offered a new one when you next log in there. You can also save one in Settings.
• Adding a password to a Google account on Murudo Web keeps your passkey, and shows the same box if you want it removed. Adding one in the Android app removes a passkey saved on Murudo Web. You can save a new one afterwards.