---
title: "Request a feature or report a bug"
description: "Send an idea or a problem to the Murudo team from Settings in the Android app, and what to use instead on Murudo Web."
url: https://help.murudo.co/settings/send-feedback/
section: "Settings and notifications"
applies_to: "Android app, Murudo Web"
updated: 2026-10-13
---

# Request a feature or report a bug

Send an idea or a problem to the Murudo team from Settings in the Android app, and what to use instead on Murudo Web.

In the Android app, open **Profile**, **Settings**, then tap **Request a feature** or **Report a bug**. These forms go to the team that builds Murudo. They are not a chat. If you need an answer, or help with your account or a payment, [contact support](https://help.murudo.co/settings/contact-support/) instead.

## Request a feature

1. Open the **Profile** tab and tap **Settings**.
2. Under **Support**, tap **Request a feature**.

   {{shot: request-feature | The Request a Feature form with a Subject field, a Details field and Submit}}

3. In **Subject**, say what you would like in a few words.
4. In **Details**, describe the feature and how it would help you.
5. Tap **Submit**.

You see a **Thank you** message when it has been sent.

## Report a bug

1. Open the **Profile** tab and tap **Settings**.
2. Under **Support**, tap **Report a bug**.

   {{shot: report-bug | The Report a Bug form with a Subject field, a Details field and Submit}}

3. In **Subject**, give a short summary of the problem.
4. In **Details**, say what you were doing, what happened and what you expected to happen.
5. Tap **Submit**.

A useful bug report also gives:

- Your phone model.
- The version line from the bottom of Settings, for example **Murudo 1.0.1 (64)**. See [Find your Murudo version](https://help.murudo.co/troubleshooting/find-your-app-version/).
- The exact words of any error message.

## Good to know

- Both fields are needed. The subject can be up to 200 characters and the details up to 2,000.
- You cannot attach a picture to these forms. If a screenshot would help, send it through **Inbox**, **Contact Murudo**.
- You may not get a personal reply. If your account has an email address, you may get an email saying your feedback has been reviewed.
- If you see **Couldn't submit**, check your connection and try again. Sending many forms in a short time is also stopped for a while.
- Do not use these forms to report a person. See [Report someone](https://help.murudo.co/safety/report-someone/).

## On Murudo Web

Murudo Web has no feature or bug form. Open **Profile**, **Inbox**, **Contact Murudo** and send your idea or problem there.