---
title: "Report someone who may be under 18"
description: "Murudo is for adults aged 18 and over. How to report a profile that seems to belong to someone younger."
url: https://help.murudo.co/safety/report-an-underage-user/
section: "Safety and reporting"
applies_to: "Android app, Murudo Web"
updated: 2026-10-13
---

# Report someone who may be under 18

Murudo is for adults aged 18 and over. How to report a profile that seems to belong to someone younger.

Murudo is only for adults aged 18 and over. If you think a member is younger, stop chatting with them and report the profile. You do not need to be certain: a person on our team will review it.

> [!IMPORTANT]
> If a child is in immediate danger, contact your local emergency services or the police first.

## Report them in the Android app

- **A match:** open the chat and tap their name at the top. Tap **Report**, choose **Underage user**, and say why you think so under **Add more details (optional)**, for example what they said about their age or school. Tap **Submit Report**.

  {{shot: report-reasons | The Report sheet on a match's profile, with Underage user in the list of reasons}}

- **On For You or Daily:** tap the shield icon, then **Report**. The **Report an Issue** list has no underage option, so choose **Other concern** and write that you believe the person is under 18, and why. Tap **Submit Report**.
- **A profile you can no longer open:** open **Profile**, tap **Safety**, then **Report a Safety Concern**. Choose **Other concern** and give the person's first name, the age and city on their profile, and why you think they are under 18.

## On Murudo Web

- **A match:** open the chat, tap their name at the top, tap **Report** and choose **Underage user**.
- **Someone on Discover:** tap the shield icon at the top, tap **Report**, then **Underage**.
- **Anyone else:** open **Profile**, tap **Safety**, then **SOS Report**, and choose **Underage user**.

## Report by email

Email [support@foretellhq.com](mailto:support@foretellhq.com) with the subject `Child Safety Report`. Include the first name, age and city on the profile and what made you think the person is under 18. You can read Murudo's [Child Safety Standards](https://murudo.co/child-safety/) in full.

## What to do in the meantime

- Stop the conversation. Do not ask for photos, and do not try to test their age yourself.
- Never ask for, send, save or forward a sexual picture of someone who may be under 18, not even as proof. Tell our team where the content is instead.
- Block the person after you have reported them. Do not unmatch first, because unmatching deletes the chat.

## What Murudo does

Everyone gives a date of birth when they set up their profile, and it must show they are 18 or older. Under the Child Safety Standards, accounts or content that point to an underage user are restricted and reviewed, and an account can be removed for good. Where the law requires it, apparent child exploitation is reported to the authorities.