---
title: "What Murudo knows about you"
description: "The information Murudo collects, what it is used for, who it is shared with, and the choices you have, in plain words."
url: https://help.murudo.co/privacy/what-murudo-knows-about-you/
section: "Privacy and your data"
applies_to: "Android app, Murudo Web"
updated: 2026-10-19
---

# What Murudo knows about you

The information Murudo collects, what it is used for, who it is shared with, and the choices you have, in plain words.

Murudo keeps what you give it to run your account and your profile, plus a record of what you do in the app, such as likes, matches and messages. We do not sell your personal data. This page sums up the [Privacy Policy](https://murudo.co/privacy/), which is the official version.

## What Murudo collects

**About your account**

- your email address, if you signed up with one
- your date of birth
- a phone number, if you chose to give one
- your Google sign-in details, if you log in with Google
- device identifiers, used to keep your sessions secure

**Your profile**

- your photos, prompts, bio and interests
- a face match record made from your photos (numbers, not a picture), used to check that your photos show you and to spot fake or copied profiles
- your answers and your match preferences
- what you send in for verification, such as your selfie, and the face match record made from it

**What you do on Murudo**

- your likes and matches
- your messages
- reports you make and people you block

**From your device, with your permission where it is needed**

- your approximate location, to suggest people near you and to show your city on your profile
- a notification token, so we can send you notifications
- the make and model of your phone, so we can check that notifications reach every kind of phone
- diagnostics and crash reports, so we can keep the app secure and working

**About payments**

- your plan and when it ends
- transaction or receipt references
- if you paid with EcoCash, the number you paid from, so the app can offer it again next time

Murudo does not store your full card details. Payments are processed by the payment partner or by Google Play.

## What it is used for

- to run matching, messaging, verification, Premium and boosts
- to choose who to show you
- to send you essential notifications
- to investigate abuse, fraud, scams and safety incidents
- to keep accounts secure and to meet legal duties
- to study anonymous totals that identify no one. See [How Murudo uses anonymous totals for research](https://help.murudo.co/privacy/murudo-research/)

## Who it is shared with

- **Other members**, through the profile and the messages you choose to share. See [Who can see my profile?](https://help.murudo.co/privacy/who-can-see-my-profile/)
- **Service providers** that host data, store photos, send email or notifications, process payments or help us watch the app's stability.
- **Law enforcement**, when the law requires it. See [Requests from the police or courts](https://help.murudo.co/privacy/law-enforcement-requests/).

## How long it is kept

The Privacy Policy gives no fixed period, except that a record of a photo removed as fake may be kept for up to 12 months. It says data is kept for as long as needed to run the service, enforce safety measures, resolve disputes and meet legal duties. When you delete your account, your core personal data is removed and limited records may be kept. See [What happens to my data when I delete my account](https://help.murudo.co/privacy/what-happens-to-my-data-when-i-delete/).

## Your choices

- Change your profile at any time in **Edit Profile**.
- [Hide your last active time or location](https://help.murudo.co/privacy/hide-last-active-and-location/).
- [Pause your account](https://help.murudo.co/account-and-login/pause-your-account/) to stop appearing to new people.
- [Delete your account](https://help.murudo.co/account-and-login/delete-your-account/).
- Ask for a correction or [a copy of your data](https://help.murudo.co/privacy/get-a-copy-of-your-data/).

For any other privacy question, email [support@foretellhq.com](mailto:support@foretellhq.com) from the email address on your account.