---
title: "Change or add an email address"
description: "You can change an email only before it is verified, and add one to a username account. A verified email cannot be changed in the app."
url: https://help.murudo.co/account-and-login/change-your-email/
section: "Account and login"
applies_to: "Android app, Murudo Web"
updated: 2026-10-13
---

# Change or add an email address

You can change an email only before it is verified, and add one to a username account. A verified email cannot be changed in the app.

You can change your email only while it is still unverified. Once an email is verified, it cannot be changed in the app or on Murudo Web. A username account with no email can add one at any time.

## See which email is on your account

Open the **Profile** tab, tap **Settings**, then **Account and security**. The **Email address** row shows the address followed by **Verified** or **Not verified**, or it says **No email added**.

## Change an email that is not verified yet

On the **Verify your email** screen, straight after sign-up:

1. Tap **Change email** next to **Wrong email?**
2. Type the right address under **New email** and tap **Send code**.
3. Enter the 6-digit code sent to the new address and tap **Verify**.

If you are already inside Murudo, for example because you got in with a selfie check:

1. Open **Settings**, then **Account and security**, and tap **Verify email**.
2. Correct the address under **Email** and tap **Send code**.
3. Type the code under **Code** and tap **Verify email**.

The new address cannot be one that another Murudo account already uses. If you change it several times within an hour, Murudo asks you to wait.

## Add an email to a username account

1. Open **Settings**, then **Account and security**, and tap **Add email**.
2. Type your address under **Email** and tap **Send code**.
3. Type the code under **Code** and tap **Verify email**.

> [!IMPORTANT]
> Once a username account has an email, a forgotten password is reset with a code sent to that email, and selfie recovery no longer applies. Add only an address you can open, and type it carefully.

## A verified email cannot be changed

There is no screen for it, and the **Verify email** row disappears once your address is verified. If you can no longer open that mailbox:

- You can still log in. Logging in needs your password or Google, not the mailbox.
- Make sure you know your password, because a reset code would go to the old address.
- Email [support@foretellhq.com](mailto:support@foretellhq.com) and explain. Give the email on your account and the address you can use now. Support will tell you what is possible.

## On Murudo Web

Open **Profile**, **Settings**, then **Account**. The **Verify email** or **Add email** row is there while your address is unverified, and it works the same way.